Latest Episodes
14
Unlearning - The Context S04E14
Recently I was able to observe a team member exerting real violence on software tools that he was using for completely unintended purposes. Why?...
13
Can Support Ever Shine? - The Context S04E13
Why is it that so many of us have negative experiences with customer support in some organizations? They don't realize that those experiences can...
12
A New Era of Humanoid Robots - The Context S04E11
In its recent meeting dedicated to artificial intelligence, Tesla made a bombshell announcement at the very end: next year they will present the prototype...
11
Permeable Business Models - The Context S04E11
Can businesses adapt to exponential changes rapidly enough with their own internal resources? With ecommerce, for example, they had literally a decade or two...
10
The Challenges of Abundance- The Context S04E10
Many of us barely realize, but the abundance that our society is able to provide is creating problems that we have to address, similarly...
9
Glorious Times - The Context S04E09
We live in glorious times. 1000 years from now people will look back and wonder: “How was it to live in the 21st century?”...