With modern technological platforms, the networks of connections that we can leverage go way beyond the limits of our biological and social evolution, the original circle of contacts in a village.
The Dunbar Number of 150 meaningful connections may increase, augmented by the power of social networks and both synchronous and asynchronous channels of communication.
We experiment, trying to both develop and to apply the specific netiquette to each platform.
Cat videos on Facebook yes, cat videos on LinkedIn no.
New AI assisted tools are starting to generate dialogs in our place.
Soon enough synthetic people will arrive, and we will interact with them, sometimes without even realizing.
Why is it that so many of us have negative experiences with customer support in some organizations? They don't realize that those experiences can...
Many of us barely realize, but the abundance that our society is able to provide is creating problems that we have to address, similarly...
We gain new skills by making mistakes, as we put in practice the changes needed in what we observe. The opportunity to share the...
